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WaterWare Reference & User Manual |
Release Level | 7.0 | Release Date | 2016 12 | Revision Level | beta | ![]() | ![]() |
Last modified on: Saturday, 22-Oct-16 20:14 CEST |
The files are located in: /var/www/html/MANUALS/WATERWARE
in plain HTML format, see also: implementation.
Each interface page includes in the upper right corner a green HELP button,
that leads to the manual page defined for the interface page.
Common information shown with the page header includes the release level and
the last modification date of the manual page.
All manual pages include, in their upper right corner (from left to right):
If the manual/help pages do not provide sufficient information for the user,
the "comment" button provides the option to
submit clarifying questions or a comment, bug report: these are
uploaded to a data base, and in parallel an eMail is triggered to the support team;
a first response is posted to the data base, and again a parallel eMail alerts the user
that a response is available. This dialog is maintained until the issue raised is resolved, which
often include an update of the original manual page, but also an entry to the (optional)
web discussiuon forum and its FAQ section.
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